Contact Truth Finder Customer Service
How to Reach a Person at Truth Finder
Verified Contact Information
Toll-Free Number:
-
1-800-699-8081
Customer Service:
-
1-855-921-3711
Truth Finder Emails:
Customer Service
Legal
Privacy Inquiries, Privacy Inquiries
Truth Finder Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Truth Finder Phone Number
1 (800) 699-8081
Average Hold Time
00:02:54
Average Calls duration
3 minutes
Most Popular Truth Finder Email Address
help@truthfinder.com
Truth Finder Live Agent Availability
18% of callers successfully reach a real person
Issue Resolution Rate
Low (24% reported full resolution)
Call Volume by Day
View full overview ›
Truth Finder Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Truth Finder Phone Number | 1 (800) 699-8081 |
| Average Hold Time | 00:02:54 |
| Average Calls duration | 3 minutes |
| Most Popular Truth Finder Email Address | help@truthfinder.com |
| Truth Finder Live Agent Availability | 18% of callers successfully reach a real person |
| Issue Resolution Rate | Low (24% reported full resolution) |
| Truth Finder Customer Service Rating | 4 out of 5 |
| Overall Customer Sentiment | Mostly satisfied |
| Contact Method Distribution | 88% phone, 12% email |
| Common Reasons for Contact | Activation/ cancellation, account, payments and charges |
| Customer Effort Score | Low Effort |
| Prepare before the call to Truth Finder | First and last name or phone number |
Call Volume by Day
Contact Information
Truth Finder Website:
Truth Finder Help Center:
Corporate Office Address:
TruthFinder LLC
2534 State Street, Suite 473
San Diego,
California
92101
United States
Other Info (opening hours):
Hours:
Monday - Friday: 7:00am - 7:00pm
Summary of Truth Finder Customer Service Calls
1.9K
TOTAL
CALLS
CALLS
03:10
AVG CALL
DURATION
DURATION
24%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Truth Finder?
Activation/ Cancellation Question:
- “Cancel my account”
- “I like to cancel my prescription immediately”
- “I want to cancel whatever you're trying to charge me for”
Payments and Charges Question:
- “Charged twice”
- “Recurring charges”
- “Billing issues”
Account Question:
- “I can't log in again”
- “Subscription problem”
- “Can’t access my account”
Request for Information Question:
- “Inaccurate information”
- “Questions about membership”
- “I have answered all of your questions”
Refund Question:
- “Refund”
- “Refunde”
- “Reverse refund”
Cards Question:
- “I payed for this on my visa card aready still nothing”
- “I payed with my visa card still nothing yet”
- “My card was charged with out concent”
Staff Question:
- “I emailed last month in January, stating I didn't want to continue my service.”
- “Discontinue service”
- “Discontinue service / refund no information on self provided”
Product/ Service Question:
- “Connect?”
- “Having trouble with accessing my report”
- “Bug”
Shipping and Delivery Question:
- “Shipment”
- “Never received my refunf”
- “Where is my refund”
Website/ Application Question:
- “I want my personal info taken down off truthfinders website”
- “Can't navigate on site.”
- “Can’t navigate on site.”
Return/ Replace Question:
- “Changed phone and can't ligin”
- “Changed number”
- “They keep changing me I need to cancel this service”
Other Question:
- “False report on my criminal history report tha is causing major problems for me”
- “Reverse call look up”
- “Answer the phone and do not sent to ai”
Compare Truth Finder Customer Service To
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Truth Finder