Truth Finder
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- Too many to list
Preferred solution: Full refund
User's recommendation: provide customer service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI cancelled subscription and was charged
Their advertisement was on my secretary of state's office and I had already pulled somebody's police record and information and I was hoping they had the current stuff of this year so I didn't have to go downtown. They haven't had anything on him since 2007.
But any address that was listed had every single neighbor to that address but nothing about him. Spokeo did a better job. So I try to contact them by phone to cancel it immediately after I tried to use it and got the report that was substandard. They wouldn't answer the phone.
So I waited for the next day customer service was non-existent. So I did it on their phone and I have not gotten a message back after I put a message through there website about this that I expect no charge and 100% complete refund.
I've heard nothing from them. Their website and information does not show any way to contact them by phone. They want you to fill out a form or snail mail it.
We're in the year 2023 and they want you to snail mail it or use a form.
No wonder their site has no information they don't know how to use the technology to upgrade so you can actually call or send an email with better description. That way I have a history guy sent it now I don't have a history of what I wrote or when I sent it.
They don't want to answer the phone they don't want to answer the question. Then I dispute the charge. And I did.
Because I called them and did tell them that it was some standard actually now that I'm typing this I did talk to them. And told them it was substandard. And no I didn't do it through the phone system the girl did it. If I search my mail and I just put in truthfinder it shows their email address but I have no email.
So there was contact through email too.
I'm taking this up with my secretary of state's office.
I would never use this service if they don't have updated information since 2007 and I already have it then again their technology is bad because it's all public knowledge it's public record so what is their database doing it's not doing a damn thing. So I'm calling my secretary of state's office and I will be filing a complaint with the government that oversees them this is unacceptable
- All pathetic
Preferred solution: Full refund
User's recommendation: Just go to your police department it's free and everything is there if it's somebody out of state or you want to do something else try spokeo I think they have a dollar trial
Truthfinder
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Verified Reviewer | Portland, OregonThey don't update information
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDid not order $28.05 item. Just ordered $3.99 on time order. Credit back the $28.05
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFind my account
- Thorough searchgreat customer service
- Lot of confusion during trial period
Preferred solution: I ok km satisfied
User's recommendation: They are helpful and they do a real thorough search
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Los Angeles, CaliforniaI Need to Speak with intelligence!
User's recommendation: Zero
I don’t want this anymore
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Canton, GeorgiaRefund
I needed a refund
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTook my money never seen background check
- Lose money
Preferred solution: Full refund
Find out how to use reverse phone lookup
Preferred solution: Do I have reverse phone look up or not??
User's recommendation: Nothing
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Galax, VirginiaCancel
You have been charging me for a service I cancelled. STOP and refund or my next email is to my attorney general. Believe me when I say that I have a lot of time on my hands:) You have 48 hours
User's recommendation: Stay far far away
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerThey ripped me off
Preferred solution: Full refund
User's recommendation: I wouldn’t recommend
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