ted s Ntg

HIN search

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joined to her vessel title search. but no place to enter HIN can be found. Zero customer services. why so difficult. i will call credit card companiy and cancel payment.
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Cons:
  • Too many to list

Preferred solution: Full refund

User's recommendation: provide customer service

Bruce B Idu

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Verified Reviewer

I cancelled subscription and was charged

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Their advertisement was on my secretary of state's office and I had already pulled somebody's police record and information and I was hoping they had the current stuff of this year so I didn't have to go downtown. They haven't had anything on him since 2007.

But any address that was listed had every single neighbor to that address but nothing about him. Spokeo did a better job. So I try to contact them by phone to cancel it immediately after I tried to use it and got the report that was substandard. They wouldn't answer the phone.

So I waited for the next day customer service was non-existent. So I did it on their phone and I have not gotten a message back after I put a message through there website about this that I expect no charge and 100% complete refund.

I've heard nothing from them. Their website and information does not show any way to contact them by phone. They want you to fill out a form or snail mail it.

We're in the year 2023 and they want you to snail mail it or use a form.

No wonder their site has no information they don't know how to use the technology to upgrade so you can actually call or send an email with better description. That way I have a history guy sent it now I don't have a history of what I wrote or when I sent it.

They don't want to answer the phone they don't want to answer the question. Then I dispute the charge. And I did.

Because I called them and did tell them that it was some standard actually now that I'm typing this I did talk to them. And told them it was substandard. And no I didn't do it through the phone system the girl did it. If I search my mail and I just put in truthfinder it shows their email address but I have no email.

So there was contact through email too.

I'm taking this up with my secretary of state's office.

I would never use this service if they don't have updated information since 2007 and I already have it then again their technology is bad because it's all public knowledge it's public record so what is their database doing it's not doing a damn thing. So I'm calling my secretary of state's office and I will be filing a complaint with the government that oversees them this is unacceptable

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Loss:
$29
Pros:
  • All pathetic

Preferred solution: Full refund

User's recommendation: Just go to your police department it's free and everything is there if it's somebody out of state or you want to do something else try spokeo I think they have a dollar trial

Anonymous
map-marker Charlotte, North Carolina

Truthfinder

Company contacts me several times a day offering reports on myself. I have never requested anything from them. Going to the website I was offered a report on my husband...also never requested.
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Sergio C Xng

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Verified Reviewer
| map-marker Portland, Oregon

They don't update information

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They don't update information And they are so confused of who is who And wrong addressed.. Assuming you are related to other people cause of last names.. And they are not the only one.. All of this private company's Miss leading people... And I won't tell anyone else to used There system.. By law they have 60 days to removed any record that has been dropped or Expunged.. And it's been over 100 days and they are stuck with false information..
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Carol P Lhp

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Verified Reviewer

Did not order $28.05 item. Just ordered $3.99 on time order. Credit back the $28.05

Credit back my PayPal credit for $28.05. Ordered one time purchase for $3.99. Did not order for 1 month. Is this a scam? Credit my account. Thank you
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Loss:
$28

Preferred solution: Full refund

Michaela F Jrn

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Verified Reviewer

Find my account

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They did Ther best to help me and they found my account and was pleasant to work with I think they when et above and beyond
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Pros:
  • Thorough searchgreat customer service
Cons:
  • Lot of confusion during trial period

Preferred solution: I ok km satisfied

User's recommendation: They are helpful and they do a real thorough search

Mckinnley Gis

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Verified Reviewer
| map-marker Los Angeles, California

I Need to Speak with intelligence!

Truth "finder" Stole My Money 3/7 I was under the impression that they were legitimate! WRONG ! * 3/ 8 23 9:00 AM Talked to three ignorant Humans that work for YOU . I am STRESSED OUT! * I've been looking for my Son James Wayne Cook .He lives in Pasadena California . I Need His Address and Phone number. Please Help me.
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User's recommendation: Zero

Julieta C Ndy
map-marker Hayward, California

I don’t want this anymore

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I just want to stop this Ive no time to use this.enough,I know that the person Im searching for is a good man.weve been in a relationship for almost a year now.hes good,loving,kind,caring,so thoughtfull,he can give me all I want and he supports me in everything that I do,we always go out of town,I enjoyed his companionship.
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Aristeo Mug

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Verified Reviewer
| map-marker Canton, Georgia

Refund

It wasnt what I thought it was and got charged 27 dollars I would like my money back I was under the assumption that I was paying the 3 dollars for one name I cant afford 27 dollars and I canceled the membership as soon as it took my money please please please give me my money back it will be greatly appreciated
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Kaan Zje

I needed a refund

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I need a refund, accidentally purchased the bigger package. However, customer service was very helpful. Give me a full refund without any problems.
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Preferred solution: Full refund

Ken S Kdx

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Verified Reviewer

Took my money never seen background check

I paid to see my family background check never appear what you provided a service and it never appear
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Loss:
$30
Cons:
  • Lose money

Preferred solution: Full refund

Sandralee Nti

Find out how to use reverse phone lookup

I can't find out how to use reverse phone look up. I've tried several times to sign up on my account and it won't accept anything. Pretty dissapointed
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Preferred solution: Do I have reverse phone look up or not??

User's recommendation: Nothing

Sandra B Ewe

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Verified Reviewer
| map-marker Galax, Virginia

Cancel

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Cancel my membership do not take money out of my account I do not need the service anymore I would like for you not to take anymore money out of my account
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Braxton Pwc
map-marker Kissimmee, Florida

You have been charging me for a service I cancelled. STOP and refund or my next email is to my attorney general. Believe me when I say that I have a lot of time on my hands:) You have 48 hours

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Being charged for a service I cancelled and I want my money back. I only used the service for the so called free trial and it just keeps charging my card
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User's recommendation: Stay far far away

Shari W Qew

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

They ripped me off

Truth Finder - They ripped me off
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Paid $50 to find info and was ripped off had to continue to add money for other info and be billed monthly . I want my money reimbursed !
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Loss:
$55

Preferred solution: Full refund

User's recommendation: I wouldn’t recommend

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